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Instruments • NI Support. Still a thing? Or should I forget about it?

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Ok, well to my surprise, my search didn't find any threads regarding NI Support, so I have to make one.

A few months ago I reinstalled Win 10 on 2nd partition, and after installing Kontakt 6, I get vst scan errors in FL, meaning it's not recognised.

Starting the standalone just give me a crash log that I'm supposed to give to NI.

Ok, done. With screenshots and detailed explanation.

Three months later, and no email response from NI.
Are all their operators still busy? Or have they just given up responding?
Or is there a legit queue that really is over 3 months long?

It's actually my first NI product, and I always had great respect for company, so this was a really surprising experience for me :x

Can anyone advise?

Statistics: Posted by _al_ — Fri Oct 11, 2024 1:26 am — Replies 1 — Views 99



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